ftp doesn't work

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XColl

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I can't login, Micro closed Live chat, just UGH. :mad:

I'm kinda irritated when I want to edit my site that theres something wrong. >_<

I tried logging through the IP, no work. I used my site url, no work. The site is really slow, and I planned this whole day to work on my forum. :happysad::happysad::happysad:

url: silk360.us.to
cpanel: lith (sustained I believe)
package: advance
 
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Corey

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FTP works for me, did you fail logging in at all?

What IP are you using?
 

zero5854

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what ftp prog are u using? Also did u try putting in "ftp" in front of ur domain?
 

XColl

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SmartFTP... it puts FTP in front of the domain anyways so how will that help?

70.87.51.250 says on the panel. I don't know how to reset my own pass. Well I tried to it says.
# Invalid authentication token, please try again.

In FTP it says
[17:24:10] USER lith
[17:24:10] 331 User lith OK. Password required
[17:24:10] PASS (hidden)
[17:24:10] 530 Login authentication failed
Same thing when I use my domain.

The subdomain (with dns) is only pointed to NS2. =/

The site is really slow too lol...
 
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zero5854

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well I know when that happened to me it was because the server name was wrong. I use Cuteftp. Heres an example of my settings....

Label: x10hosting
Host Address: ftp.zerosnews.pcriot.com
Username: (myusername)
Password: (mypass)
Port:21

I dunno but maybe that will help.
 

Corey

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Are you able to login to your cPanel?

And I don't think x10 is failing you when it works for everyone else but you. I don't appreciate comments like that.

-Corey
 

XColl

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I didn't mean that failing eh sorry. I'm kinda impatient since I actually planned this whole day to add a forum and installing a portal. I'll be going to sleep in 2 hours. >.>

I can't even access on CPanel through the ip on the panel and now my domain stopped working. Is it possible to reset my password by you? I think my domain stopped working because it made me check if I was using that domain name when I was trying to change the password but it didn't change at all.
 
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Corey

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I PM'd you a new password.

-Corey
 

XColl

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Thanks but I still can't login through cpanel, I don't know whats going on. o_O
 

Bryon

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PM Corey or me your IP address. Your IP may have been blocked by the firewall.
 

Bryon

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Try to load it now.
 
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XColl

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Thank you! It works! You guys never fail me OMG! I might consider to go to paid plans really soon if I can get some money donated to the forum I'm making.

btw how come your firewall blocks certain IPs?
 
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Corey

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If you fail to login too many times or do anything suspicious the firewall automatically blocks the IP. It is aggressive but helps keep the server safe.

-Corey
 
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