FTP Error

[rorinz73]

I have signed up for the free hosting account and am unable to connect to FTP through FileZilla. I am getting "530 Login authentication failed" response. However, the password is correct.

Status:    Resolving address of ftp.rorinz.co.cc
Status:    Connecting to 209.190.85.253:21...
Status:    Connection established, waiting for welcome message...
Response:    220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response:    220-You are user number 183 of 500 allowed.
Response:    220-Local time is now 18:03. Server port: 21.
Response:    220-This is a private system - No anonymous login
Response:    220-IPv6 connections are also welcome on this server.
Response:    220 You will be disconnected after 2 minutes of inactivity.
Command:    USER admin
Response:    331 User admin OK. Password required
Command:    PASS *******
Response:    530 Login authentication failed
Error:    Critical error
Error:    Could not connect to server

 

[MaestroFX1]

Did you get this error just now (at this instant)?

 

[rorinz73]

Yes, I signed up for the hosting account today and after the account was created I have been trying for last 4 hours.

The online file manager works, but FileZilla and Core FTP show authentication failure.

 

[MaestroFX1]

I meant the time - 15:50 London time.

Anyways, first and foremost - flush your dns records.
And try again.

 

[rorinz73]

Yes I am trying right now.

Earlier I was getting authentication failure and now after flushing the DNS the connection is being timed out (30 sec).

 

[MaestroFX1]

Please always post your (new)error log, it helps in faster resolution.

If it is still not working, then try this:
server : boru.x10hosting.com

 

[rorinz73]

I restarted my PC right now and tried again

Again I am receiving the same authentication error on ftp.rorinz.co.cc

However, I am able to connect to ftp.boru.x10hosting.com, but I am seeing lots of new directories on this server (.mozilla, .fantasticodata, etc)

 

[MaestroFX1]

Just go to /public_html/

Personally, I would recommend cpanel >> filemanager > upload/download

 

[rorinz73]

I created an FTP account called admin, I am not able to connect it to boru.x10hosting.com


I think that only Special FTP Accounts which are created by x10 are allowed on this server (rorinz in my case)


Also, If I use this server on regular basis, would there be any problem.


Thanks.

 

[MaestroFX1]

NO, but ftp.yourdomain would be the preferred one.

Use your cpanel_username / cpanel_username_pwd

After dns flush/reboot , are you still getting the same(the posted one) error log ?

 

[rorinz73]

Before flushing the dns with "ipconfig /flushdns" command, I was getting the same authentication failure message

After DNS flush, I get connection timed out.

Status:	Resolving address of ftp.rorinz.co.cc
Status:	Connecting to 184.154.159.10:21...
Status:	Connection attempt failed with "ETIMEDOUT - Connection attempt timed out".
Error:	Could not connect to server
Status:	Waiting to retry...
Status:	Resolving address of ftp.rorinz.co.cc
Status:	Connecting to 184.154.159.10:21...
Status:	Connection attempt failed with "ETIMEDOUT - Connection attempt timed out".
Error:	Could not connect to server

 

[MaestroFX1]

Okay then I guess the issue is temporarily resolved ?

 

[rorinz73]

yes resolved, but i will have to use boru server

---------- Post added at 03:37 PM ---------- Previous post was at 03:36 PM ----------

thank you