FTP issue

[Patrick.B]

Hi X10,

1) I can log-in my FTP account without problems, but at the point of try entering in folder, I get a Connection time out.

FTP Logs;

Status: Connecting to 198.91.81.6:21...
Status: Connection established, waiting for welcome message...
Status: Initializing TLS...
Status: Verifying certificate...
Status: TLS connection established.
Status: Server does not support non-ASCII characters.
Status: Connected
Status: Retrieving directory listing of "/public_html"...
Command: CWD /
Response: 250 OK. Current directory is /
Command: PWD
Response: 257 "/" is your current location
Command: CWD public_html
Response: 250 OK. Current directory is /public_html
Command: PWD
Response: 257 "/public_html" is your current location
Command: TYPE I
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing

2) With the same login infos, i'm not able to connect on SFTP (port:22) but i'm able to connect via FTP, FTPES without problems, is normal I can't pass trough SFTP ?

SFTP Logs;

Status: Connecting to *****.com...
Response: fzSftp started, protocol_version=3
Command: open "****@*****.com" 22
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server

I have test with;
- FileZilla 3.14.0
- Windows explorer FTP command-line
- Multiple browser

*edit- I can see my cPanel be very slow too.
**edit2- Now cPanel return me time_out on my browser too, some service seem not working properly.

Thank's in advance if anyone could help me, Cheers.

 

[Patrick.B]

Hi again, I update my thread.

1) Now work properly.

2) Always not able to log-in SFTP.

 

[cstrike3]

Same problem with me too.

 

[bdistler]

Always not able to log-in SFTP.

you can NOT do that - with a x10hosting's free-hosting account

 

[Patrick.B]

you can do that - with a x10hosting's free-hosting account

I have a X10hosting free host account.

 

[bdistler]

I have a X10hosting free host account.

sorry my error S/B --> [ you can NOT do that - with a x10hosting's free-hosting account ]

 

[Patrick.B]

oh, I see.

Thank's a lot!

 

[caftpx10]

Remember SFTP as this: SSH but for transferring files.
If a webhost doesn't allow SSH then it's likely that SFTP won't be allowed either.