ftp issues

[rrbrown1234]

I am having issues setting up my ftp account and using the account on filezilla.

i followed all the instructions on setting it up and when i tried to use the ftp account on filezilla it said:

connection established...waiting for welcome message

then...

connection failed.

what am i doing wrong?

 

[Fedlerner]

What information are you using to connect to FTP?
You should use:
-Port: 21
-Hostname: parentpartner.org
-Username & Password: The same you use to login to cPanel

Make sure the option for "Multiple connections" is disabled on FileZilla settings.

 

[rrbrown1234]

i am using that hostname for the host, my username: rrbrown1234 for the username... port 21 and my password(it said i am supposed to use the forum account information since i am using the free ad plan). am i wrong anywhere?

 

[Fedlerner]

No, for FTP & cPanel you should use your HOSTING username and password.
For your AMP (http://x10hosting.com/account) you should use your forum username and password.
Your hosting username is: ppdotorg, and the password you should know it.

 

[rrbrown1234]

well its just not workin for me .

i am trying to use this free host to create my website, and when someone types in the domain i purchased...they will see everything on the free hosted site...is this possible? if so, how?
Edit:
this is what i get when using what you said to use:

Status: Resolving IP-Address for parentpartner.org
Status: Connecting to 74.208.120.37:21...
Status: Connection established, waiting for welcome message...
Response: 220 FTP Server ready.
Command: USER ppdotorg
Response: 331 Password required for ppdotorg
Command: PASS ********
Response: 530 Login incorrect.
Error: Could not connect to server

 

[Christopher]

You need to set the nameservers on the domain to ns1.x10hosting.com and ns2.x10hosting.com
Within 2-24 hours it will start working then.

 

[rrbrown1234]

where exactly do i do that?

 

[Christopher]

Login at admin.1and1.com, click Domains under Basic Settings, then check the domain you want to edit, click the drop down arrow next to DNS in the menu bar, click Edit DNS Settings, under Basic DNS Settings change it to My Name Server and type ns1.x10hosting.com in for Primary name server and ns2.x10hosting.com for 1st secondary name server

 

[rrbrown1234]

thanks a bunch.