(FTP) Login authentication failed - Critical Error!

[winwinwebdesign79]

Just changed my domain from .elementfx to just .com, now FTP won't let me login!

I tried changing the host from domain.elementfx.com to just domain.com in FTP and still nothing.

My username and password has not changed.

Am I missing an important step for new domains?

Thanks :frown:

 

[calistoy]

Try using stoli.x10hosting.com as the address for ftp instead.

 

[winwinwebdesign79]

Nope, same error.

 

[calistoy]

Try changing your nameservers for your .com domain to:

ns1.x10hosting.com
ns2.x10hosting.com

You could also try updating your password through your account panel, which will update the password for your forum account, account panel, and cPanel. https://x10hosting.com/control/login.php

 

[winwinwebdesign79]

Oddly enough, changing my password worked, thanks!

Anyway that you could delete this thread?

Appreciate it.