FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not known"

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edge929

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Before you ask I've already read all other threads with the topic error in them, none resolved my problem. I work as programmer, have for the past 10 years and I've tried all the tricks I know, ftp, sftp, filezilla, smartftp, winscp, all browsers, port 21, 22, 776, etc.

I just want to connect via normal ftp using the provided info from cPanel:
FTP Username: edge@edge.x10.mx
FTP Password: cPanel pw
FTP Server: ftp.edge.x10.mx
FTP Server Port: 21

I thought it was strange that my full username is "edge@edge.x10.mx" as opposed to just "edge" seeing how that's the account I created. So the ftp URL string in a browser would look like

ftp://edge@edge.x10.mx@ftp.edge.x10.mx:21

Doesn't take a genius to figure out you can't have 2 @ signs (ie ftp://user@ftpaddress:portnumber)

Any ideas/help?
 

Zubair

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

Try connenting using these FTP details

FTP Username: cPanel username
FTP Password: cPanel pw
FTP Server: edge.x10.mx
FTP Server Port: 21
 

blackhnd

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

This has happened to me before actually. NEVER just click connect with nothing in all boxes. If it saved the last session, click on the arrow beside QuickConnect and click on the ftp info shown at the top of that menu. :p
 

edge929

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

I tried both suggestions, neither worked.

Using ftp://edge.x10.mx/ in windows explorer I do connect to the FTP but can't seem to specify a user (ie ftp://edge@edge.x10.mx/)


--------- Welcome to Pure-FTPd [privsep] [TLS] ----------
You are user number 18 of 150 allowed.
Local time is now 13:48. Server port: 21.
This is a private system - No anonymous login
 

AngusThermopyle

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

On IE8 and FireFox, ftp://mydomain results in a login dialog (like a password protected directory) which allows me to enter cPanel username/pw and then I can see my site.

Just tried your site and the same login dialog popped up in IE8 and FireFox (obviously I could not login)
 
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edge929

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

I just tried that too and was able to see my files, but it's presented in an html format (as opposed to a file explorer view for dragging/dropping files). What am I missing?
 

AngusThermopyle

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

Browsers aren't built for that .
You need to use Filezilla or some other FTP client. Use the settings Zubair posted above.
 
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edge929

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

Exactly, and I've tried various (filezilla, smart ftp, winscp, fire ftp) and none will connect using the same connect info.
 

descalzo

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

What username do you use? edge929?
 

edge929

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

I created a user named "edge" (no 929) to test the FTP access with 1MB quota. I've also tried the default username, same as my account login, neither work.
 

Hello71

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

Surprisingly, you actually do need two @ signs in one URI. So you put <username>@<domain> in the username box, ftp.<domain> in the domain box, and <password> in the password box.
 

edge929

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

Tried that too. Still no dice.

Copied and pasted from the cPanel FTP settings:

FTP Username: edge@edge.x10.mx
FTP Server: ftp.edge.x10.mx
FTP Server Port: 21
SFTP Server Port: 776

I then changed the password to something VERY simple. Still not able to connect using Fire FTP.
 

descalzo

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

FTP Username: edge
FTP Server: edge.x10.mx
FTP Server Port: 21
SFTP Server Port:


But I would try using your cPanel/password too.
 

edge929

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

Yup, I've tried pretty much every variation that makes sense (and doesn't).
 
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descalzo

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

What error does Filezilla give you?
 

edge929

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Re: FTP login error "EAI_NONAME - Neither nodename nor servname provided, or not know

The error in the title of this thread:

Status: Connection attempt failed with "EAI_NONAME - Neither nodename nor servname provided, or not known".
Error: Could not connect to server
 
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