FTP not working

[mygaccount1]

Hello, I can upload files through cpanel, but I get this error when trying to connect via ftp

Status: Resolving address of shattergames.x10hosting.com
Status: Connecting to 74.63.233.7:21...
Status: Connection established, waiting for welcome message...
Error: Could not connect to server

 

[grittani]

Hello, I can upload files through cpanel, but I get this error when trying to connect via ftp

ive been having the same problem for a while now...

 

[Danielx386]

Please read http://x10hosting.com/forums/news-announcements/115601-updates-upgrades-etc.html