FTP stoli not working/ can't retrive the server status

[brunoais]

I entered my account and this message appeared:
"Error Loading: [Server Status] "
Also there is this error in the page:
"The server id '1' does not exist."

It seems like there's a problem in this thing.
_____________________________________________________

An other problem is that my ftp account isn't working for 2 days. I'm trying to change some stuff in my site (erase a php program) and I can't. It seems like the filezilla can connect to the server but it never obtains the files. it says (in portuguese)

unable to retrieve the list of pastes

 

[Christopher]

The account management panel still needs to have parts updated to use the new server.

Try connecting to 216.245.212.210 for FTP.

 

[brunoais]

the filezilla says it's trying to contact the ip:
216.245.212.210:21

it can do everything but it can't show the files/folders

 

[brunoais]

I'm still waiting for an answer