FTP weirdness

[ViperBlade]

Hey. I've been having this problem for a while but haven't been able to report it (awaiting a new gfx card).
For some reason I can't use FTP on my account (vbgm.x10hosting.com)

When accessing the shortcut 'www' and the directory 'public_html' I get:
Internal Error, can't find that folder (cPanel's File Manager)
and
550 Can't change directory to /www: Permission denied (SmartFTP)

However I can access any other directory/file (e.g public_ftp and .bash_logout).

Anyone able to sort me out? Reclutador's been helping me but he hasn't replied to my last msg that I sent around a week ago.

Much thanks,
ViperBlade

 

[Corey]

How are you logging into FTP? It sounds like you're logging in anonymously which would let you see the public_ftp folder but not the others.

-Corey

 

[Micro]

Sounds to me like his file permissions have screwed up, even cPanel's file manager is having issues (So its not limited to FTP).

 

[ViperBlade]

Nope, I'm definately doing it correctly using the right username and password.

EDIT: Just tried logging in anonymously and it failed, so I'm sure that's not the problem.

 

[Corey]

I changed your permissions, try now.

-Corey

 

[ViperBlade]

Wahey! That's awesome!

Thanks once again Corey! You've saved my account many a time now lol.

Peace,
ViperBlade

 

[lambada]

OK, problem solved.
Thanks for using x10Hosting!
Not long until v3!
:lockd: