ftp

[techman5]

Based on the answer from my previous ticket my host address for ftp transfers should be:
ftp.harvestfaith.co.cc and the default remote directory should be: public_html is that right?
I have also changed my nameservers at www.co.cc to:
ns1.x10hosting.com and ns2.x10hosting.com .
It hasn't done any good, as I am still not able to connect with your server to upload the files.
Any recommendations?

 

[garrettroyce]

Your site appears to be working, so the nameservers are correct.

FTP clients seem to be picky about having the exact right url, so I would try:

ftp://harvestfaith.co.cc port 21
ftp://ftp.harvestfaith.co.cc port 21
http://harvestfaith.co.cc port 21

These all work for me, with my own domain name.

 

[Anna]

I did a lookup on your domain, and it appears to not be using our name servers.

This is what was reported by the lookup tool:
DNS servers NS.CO.CC 114.207.246.170
NS1.CO.CC 58.121.85.222
NS2.CO.CC 116.124.128.227
NS3.CO.CC 118.219.232.169

If you recently did the change, note that it can take up to 48 hours for propagation to be fully done.

Alternatively you should be able to use starka.x10hosting.com as host. Note that if you use a ftp client the ftp:// is often not needed.

Make sure you do use your cPanel user name and password as login details for ftp.

 

[adamparkzer]

Based on the answer from my previous ticket my host address for ftp transfers should be:
ftp.harvestfaith.co.cc and the default remote directory should be: public_html is that right?
I have also changed my nameservers at www.co.cc to:
ns1.x10hosting.com and ns2.x10hosting.com .
It hasn't done any good, as I am still not able to connect with your server to upload the files.
Any recommendations?

Hi techman5,

Now that you have been given a definite answer to your initial question and you have not posted a response back in over 48 hours, I am going to close this thread to mark it as resolved. If you need more help or have any additional questions, feel free to create a new support request.

- Adam