I'm having some technical issues with ftp right now as well.
If I try rodneybeede.x10hosting.com I get a connection established then timeout waiting for the welcome message.
If I try lotus.x10hosting.com I get too many connections (50 max) and cannot get in.
Now I try rodneybeede.x10hosting.com again and get
421 50 users (the maximum) are already logged in, sorry
So I guess ftp is full. 50 seems like an awefully low limit.
Does 50 max mean 50 socket connections max or 50 actual users. I know with ftp that when you connect and login you get at least two tcp connections. One for the login session (like viewing directories) and another for actual transfer of data.
So 50 tcp connections or 50 actual users?
Also some ftp programs will connect the user and open multiple sessions for that user to do multiple file uploads at the same time. Does the server enforce only 1 actual login of the same username at any one moment?
I hate ftp because it is so out dated as a protocol, insecure, and difficult to get your average user to setup correctly with firewalls (have to remember to set PASV).
It'd be nice if sFTP were an option. Perhaps a dedicated server for upload content. Thus the sFTP server would be separate from the actual Apache web server.
You can also deny shell access by simply setting the /etc/passwd user's shell setting to something like /bin/noshell or /dev/null. That is an easy way to make sFTP work but not ssh shell.
Edit:
http://status.x10hosting.com/
Even though it says lotus is 100% I'm assuming there will be some minor issues until after Sunday. If anything comes up after that I'll start a new thread.
On a side note it might be useful for have a big link at the top of the forum that says:
http://status.x10hosting.com/ to check server status before posting for help.