General Item - Account Inactivity

[gannman]

Good morning support team and community. I have a question - how come despite logging into my CPanel daily I still get inactivity notices every 30 days or so. Is there something else that needs to be done to tell the server that I was there? Thank you in advance.

 

[bdistler]

are you 'logging' into cPanel at --> [ https://www.x10hosting.com/sso/login ] ?

 

[gannman]

I'll need to check if I hit that specific link when I get on my computer tonight, but I do have it open on a tab in Chrome so it will reopen every time I open Chrome. It goes to the login screen.