jeffpcriot
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[ I first posted this message on the Free Hosting board, but was recommended to move it up to Level 2 support. ]
This isn't the first time this has happened, but last time the x10 staff recovered my data without a problem, so I'm hoping you can do the same this time.
My site suddenly disappeared from the URL it's supposed to have; when I logged into the account panel, I found its domain URL had been changed. Furthermore, my own files and database content had been replaced by those of some amateur dating site (which was consequently accessible at the 'new' domain). Needless to say I changed my account password, deleted the dating site, and FTPed my latest backup of files that I had previously copied to my own machine back up to my account on the x10 server (stoli).
Unfortunately, something happened to my personal backup of the MySQL database contents, and my site isn't functional without it. Any chance the x10 staff can recover my database tables from before the hack? From what I can tell the hack occurred around June 24. (you're more than welcome to restore all the files from then as well if you'd like!)
If necessary, please e-mail me for the account details.
Thanks.
This isn't the first time this has happened, but last time the x10 staff recovered my data without a problem, so I'm hoping you can do the same this time.
My site suddenly disappeared from the URL it's supposed to have; when I logged into the account panel, I found its domain URL had been changed. Furthermore, my own files and database content had been replaced by those of some amateur dating site (which was consequently accessible at the 'new' domain). Needless to say I changed my account password, deleted the dating site, and FTPed my latest backup of files that I had previously copied to my own machine back up to my account on the x10 server (stoli).
Unfortunately, something happened to my personal backup of the MySQL database contents, and my site isn't functional without it. Any chance the x10 staff can recover my database tables from before the hack? From what I can tell the hack occurred around June 24. (you're more than welcome to restore all the files from then as well if you'd like!)
If necessary, please e-mail me for the account details.
Thanks.
