Have account, no hosting

[marana]

I signed up for a free hosting account on Mar. 13. My account is set up, but no hosting. If I try to sign up again, I am told that I already have an account, which is true, but no hosting. I do not need a new account, just hosting.

Can you please "enable" hosting on my account?
Thank you.
Rich

 

[calistoy]

Could you be more specific with what you are doing to sign up an account (what links are you following and clicking), and what it says in your account panel when you click Hosting (ignore the menu appearing) at the top? https://x10hosting.com/control/login.php

 

[marana]

When I click "Hosting", the following message appears:
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Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios:

* An older account was removed as the result of inactivity.
* A past account has been terminated for breaching our Terms of Service.
* You have never had a hosting account.


Whatever the reason, you can always sign up for a hosting account now.

If you believe that this is a mistake you may open a support ticket here.
----------------------

 

[Zubair]

If you know post these details

cpanel username:
main domain:

 

[marana]

http://pimabiz.x10hosting.com
Username: pimabuz

 

[Zubair]

http://pimabiz.x10hosting.com
Username: pimabuz

Looks like your account is lost in recent server migrations.

You can signup again.

Sorry for inconvenience.

 

[marana]

Can you please remove my current account, so that I can start over? Otherwise, if I try to sign up again, I am told that I already have an account, and am not allowed to sign up again.

Thank you for your help.

 

[Zubair]

Can you please remove my current account, so that I can start over? Otherwise, if I try to sign up again, I am told that I already have an account, and am not allowed to sign up again.

Thank you for your help.

I am going to notify an Account Manager about that, He/She will look into this issue.

Please wait for some time.