hello everybody there anyone who can help me please :(

[maria.paros36]

hello everybody ,i have a problem and i don't know what to do please can someone help me :redface:

my problem is that i have my website hosting on x10hosting.com
and i didnt login fore 1 month in my account use block and now i don't know
how can i get in the control panel end download my stuff, i hope that they didn't delete it
end i want to know if there's a way to reactive my hosting account with my website:redface:
sorry for my bad english..

end thanks again for helping:redface::redface::redface::redface:

 

[Skizzerz]

Hello,

You do not have a hosting account currently tied to your forum account. We have a policy in place where if you do not log into the forums once every 31 days your account gets suspended for inactivity. Any accounts that are suspended for longer than 14 days are automatically deleted in order to free up space for the people who use their accounts. Unfortunately, it appears that you may have fell victim to what I described above and your account was deleted. I can verify this if you can remember what your cpanel username was and post it in a reply (as you might just be logging in from the wrong forum account).

Unfortunately, once an account is deleted, all of the data is gone from our servers with no recovery possible. You are free, however, to attempt to create a new hosting account by logging into your account panel with your email address and password and following the links there to create a new hosting account.

 

[maria.paros36]

cpanel username :maria86 pass REMOVED

 

[Skizzerz]

Hello,

It does appear your hosting account was terminated on July 12 after having been suspended for 20 days.

 

[maria.paros36]

thanks for traing to help me
so I lost everything
I dont have even a backup of my website (((