Help, cant login cpanel

[fox.heart.lucille30]

I cant login on cpanel
but I can enter on my account

i use the username and the same password as my account
but I still cant log-in
please help me
i need to maintain my site immediately for tomorrow

btw, why did the cpanel x became cpanel 11?
on the title of the login page of cpanel
did the version change

 

[calistoy]

Have you tried resetting your password in your account panel? https://x10hosting.com/control/login.php