Help, required

[ata.online]

i assumed by now if i convert my .tar file to .zip it would be a breeze to upload. Yet it doesn't seem to upload via both Filezila or file manager. Any clues, thanks.

 

[descalzo]

1. How big is the file?
2. What error do you get from Filezilla and what error do you get from FileManager?

 

[ata.online]

Referring to the properties on CD, it mentions the following:
174 mb (182,810,624 bytes used)


The message i get on Filezila is
connecting to: 692162.111.26:21
connection timed out
could not connect to server

And with file manager, there is no message except the upload never seems to end

 

[Anna]

Are you using IP directly as host? 692162.111.26 is not a valid IP. (correct IP for your server would be: 69.162.111.26)

Try using your domain as host: ata.x10hosting.com

 

[ata.online]

Are you using IP directly as host? 692162.111.26 is not a valid IP. (correct IP for your server would be: 69.162.111.26)

Try using your domain as host: ata.x10hosting.com

Sorry, i forgot to put the dot after 69. Yes, that is the ip that is coming up. I am not using the IP directly, (lol)
I am following instructions given in cpanel ftp. So i am using the domain host as:
ata.x10hosting.com

 

[Anna]

I thought you had made a copy paste, that's why I jumped on the IP being invalid.

Can't be dns, as the site loads (or rather index of/ as there's no index file atm).

Could you do a screen shot (or copy / paste) of the full login procedure?

you could also try using starka.x10hosting.com as host as starka is your server, but I'm not sure that would be any different.

 

[ata.online]

I thought you had made a copy paste, that's why I jumped on the IP being invalid.

Can't be dns, as the site loads (or rather index of/ as there's no index file atm).

Could you do a screen shot (or copy / paste) of the full login procedure?

you could also try using starka.x10hosting.com as host as starka is your server, but I'm not sure that would be any different.

No, i tried to copy/paste the ip, but cannot, hence the error.
I prefer the starka.x10hosting.com as it is direct access. I assume it would be easier this way, still no luck.
I guess it makes no difference if i use filezila. Best if i stick to starka, but when the upload begins i get the following message:
Maximum File Size allowed for upload: 424.95 MB
Please select files to upload to /home/ata/public_html
uploading
This continues and never stops 'uploading'.

 

[Smith6612]

Depending on your upload speed, I've found x10Hosting's FTP to crap out if files are left uploading for more than 10-15 minutes. What may help is if during the upload process you reload the folder in which you're using. On some of the more troublesome servers I've had to upload thousands of small files to via FTP, that will help keep the session alive. With the File Manager, I don't do HTTP uploads via the File Manager so I don't know where it's limit is. If anything, it would be nice to see a speed test of your connection. At an upload of 128kbps, it would take you at least two hours to upload that file. At 384kbps, be looking for at least a half hour to an hour. Here, my line runs at 1.5Mbps upload so I can easily upload things like that within minutes.

 

[Anna]

I'm starting to think this needs to be checked by an admin.

Hopefully there will be no issues with escalation of this thread. :/