help smtp is not working.

[preyank]

hello,

i m having acount with you and hosting my dir climbing4kids.info

and i m having email id. but the prob is that i m unable to use smtp function.

when i send anyone a mail. it return backs to my inbox and getting failed.

Please help me out.

 

[garrettroyce]

What are you using to send the mail? Cpanel? Express? PHP?

 

[preyank]

hello garrettroyce,

i use thunderbird.
But also i hv tried and mailed using cpanel.. but still its getting failed and returning back to me.

so i hv no idea whts wrong with it...

 

[sanisport]

I'm having the same issue while sending from Webmail. Basically I get the following...

553 This IP or IP range has been identified as a source of spam or virus email. If this problem has been resolved, please enter the information below to submit an unblock request.

In this case the IP address is 216.245.203.58 or cossacks.x10hosting.com

Also, another failed email gave the following...

554 Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means.

I rarely send out emails from this account and they're never more than text and certainly not spam.

Is it possible that the cossacks server has been flagged as a bad server due to spam or virus by other users?

I don't know what to do either but I figured I'd indicate the reasons that mine are being bounced as well. Perhaps yours are being bounced for the same reason.

 

[garrettroyce]

I see. I had this issue as well with AT&T/SBC/YAHOO/ETC. They unblocked stoli.x10hosting.com. This is an issue with the reciever, not the sender. Someone using X10 must have sent enough junk mail to get us all blocked and now we have to go through one at a time and try to get unblocked. This may be an issue for the admins to handle. In my case, AT&T provided a link to get unblocked and all I had to do is click it and fill in some info.