Help... Suspended Again

[nelsinchi75]

My account was suspended one time more. But only I was reinstalling Drupal again. Please I do not know what is happening with my hosting account, or this service is not free at all. I would appreciate any help. Thanks

 

[Smith6612]

I'll unsuspend the account for you. It's possible the Installation itself bumped up against the Resource usage limit. A staff member can check the logs for you if you'd like to see what exactly caused it.

 

[nelsinchi75]

Let me give you more information about that issue. When I tried to reinstall the Drupal the last time, I could it, but exactly in the last part of the process after the installation, where you have to put the database's details and the user name account, the internet browser showed a 500 Internal Server Error message again. When I went back to check my hosting's account. I was suspended again. Now the web space has the Drupal installed, but does not work, because, when I try to log in as administrator on the Drupal's website, it does not work, so maybe I would have to remove all files that I uploaded before for the process' installation and start again everything from the beginning. I think the problem is something wrong with the database. :frown:

Please I recommend you that. I stay waiting for any answer to this issue.

Thanks