[SOLVED]
Please ignore unless you're also having website issues and think this might help...
--
Hi all, first - apologies - I'm hopeless with server and website stuff so any help is very greatly appreciated.
I use x10hosting (x12 server) to run a booking calendar for some equipment in my lab but its not been working since the server issues and still isn't working since the server restore.
The website does load (http://pollardlab.x10host.com/booked/Web) but when I enter my login details I get an error:

I've really got no idea how to fix it so if anyone is able to help I'd be very grateful.
I can log into DirectAdmin control panel and see all the files now but I just can't log into the website.
thanks in advance for any help or advice!
Daniel
[SOLVED]
I looked an an old thread I'd posted when servers had been migrated and found I had a similar issue before.
The solution was to change the PHP version.
This time I set PHP version to 7.0 in DirectAdmin "extra features" then set it back to version 7.1.
The site now works.
Please ignore unless you're also having website issues and think this might help...
--
Hi all, first - apologies - I'm hopeless with server and website stuff so any help is very greatly appreciated.
I use x10hosting (x12 server) to run a booking calendar for some equipment in my lab but its not been working since the server issues and still isn't working since the server restore.
The website does load (http://pollardlab.x10host.com/booked/Web) but when I enter my login details I get an error:

I've really got no idea how to fix it so if anyone is able to help I'd be very grateful.
I can log into DirectAdmin control panel and see all the files now but I just can't log into the website.
thanks in advance for any help or advice!
Daniel
[SOLVED]
I looked an an old thread I'd posted when servers had been migrated and found I had a similar issue before.
The solution was to change the PHP version.
This time I set PHP version to 7.0 in DirectAdmin "extra features" then set it back to version 7.1.
The site now works.
Last edited: