Hosting account cannot get to it.

[john lloyd]

Hi,

I cannot log into my hosting account. I'm getting this error message;

Quote

An Error Has Occurred
Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

Please post on our forums to seek support on this issue.

Unquote

Is it to do with the servers moving?

 

[DeadBattery]

Hello,
Please wait until the server transfer for your server is complete. Our backend systems will currently not work with all accounts until the server transfer(s) are complete.

 

[john lloyd]

Hi,

I still cannot get into my account do you know when it will be back on line?

 

[Christopher]

Soon. We are working on moving the servers as fast as we can.

 

[john lloyd]

Thnaks, I'll try to be patient.

 

[john lloyd]

Hi,

I still cannot get into my account. When will the transfer be completed?

I think I was on a server called Stoli, but everything I read implies this one has finished transfering?

What's going on?

 

[john lloyd]

When?

 

[john lloyd]

Hi,

I still cannnot get into my hosting account. What is the time frame for this to be rectified?

 

[john lloyd]

I'm bored now when is anything going to work? Luckily I had only just set up my forum and had only 2 members and one of those was me.

 

[compwhizii]

Please post a ticket in the support system, a staff member will help you there. Thanks!

http://support.x10hosting.com/index.php