Hosting Account Main Domain Modification

[inupinu15]

I am trying to re-configure my account. But following problems are preventing me to do the same:
1. this sub-domain does not exist but it is being read by the system: jain.dr-jain.cz.cc

Kindly help me to remove these info from the system

 

[calistoy]

Place that domain dr-jain.cz.cc back into your account. Then try deleting that subdomain. When that's done, then remove that domain again. I hope it helps.

 

[inupinu15]

Thanks for the quick reply.
I am trying to add dr-jain.cz.cc once again but panel displays the message that this domain is already in use.
pl. advise

 

[calistoy]

Well then that means that it wasn't deleted properly by the server. I'm going to escalate your thread so that an admin can take care of this. After escalation, this thread will appear closed, but just click the yellow bar at the top of the page to enter the escalated ticket.