Hosting disappeared from my account?

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twistedklown

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Since the latest problem with cossacks, I get this everytime I go to my url (http://thesoulassassins.net or http://legacygaming.x10hosting.com/joomla):

Not Found

The requested URL /joomla/ was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.15 (Unix) mod_ssl/2.2.15 OpenSSL/0.9.8e-fips-rhel5 mod_mono/2.6 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at legacygaming.x10hosting.com Port 80


When I log into my account and click hosting, I get this:

You currently do not have a free web hosting account under your x10Hosting client account.

Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios:

  • An older account was removed as the result of inactivity.
  • A past account has been terminated for breaching our Terms of Service.
  • You have never had a hosting account.

Whatever the reason, you can always sign up for a hosting account now.

If you believe that this is a mistake you may open a support ticket here.



http://legacygaming.x10hosting.com/ takes me to a page with a cgibin link.

I spent far too many hours to have to completely rebuild and edit my site. Now I understand about the problems with the server, but when the server went belly up I had no way of entering my cpanel to do a back up. Is my site gone forever now, or will it be restored when the last few things being worked on in the backend of the new server are complete?

Quoted from news:
Lotus & Cossacks Final Update» view post We have finished restoring all active accounts from Lotus and Cossacks to the new server. Â We have some backend maintenance to finish, for the most part everything should be there.


I've loved the hosting, but I'm beginning to lose faith. Help restore my faith in X10, and help me with my problem.

---------- Post added at 06:56 PM ---------- Previous post was at 06:46 PM ----------

I noticed a problem with accounts. somehow i ended up logged into my old account and cannot get logged into my actual account assigned to my hosting account. darkryuu, maybe email problem? this is frustrating. i hope it's just the account screwup and not my site being gone.
 

xav0989

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Hosting account are usually delete when they are suspended for a certain period of time. I'll escalate your thread to the ticket area so that an account manager may further help you.
 
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