Hosting Suspension : website misconfiguration, showing default cpanel page.

[manik]

Dear Sirs,
IMy website is no longer working and instead a Cpanel default page is showing http://www.manik.in/cgi-sys/defaultwebpage.cgi. It asks to clear the DNS Cache. I don't know what to do about it.
The account panel shows that the user is suspended because:-
Your Account is Currently Suspended
Your hosting account with the username is suspended, access to this account has been disabled. The reason for suspension is listed below.
Suspension Reasonuser transfered to another server.
Unfortunately this suspension is not able to be resolved automatically. To resolve this suspension please open a support ticket.
Please help.
Manik.

 

[zapzack]

Due to issues on cossacks and lotus, the admins have had to move accounts to a new server. You should ignore this because your account is already on the new server but it won't be fully operational until the server move is complete. Check http://status.x10hosting.com to stay up to date on the the latest status updates.

 

[manik]

You should ignore this because your account is already on the new server but it won't be fully operational until the server move is complete.

How can this be ignored? atleast a migration message should be put in place of the default page. It appears as if no one has created any web site. The visitor will feel that such a page does not exist at all. Visit http://www.manik.in and see for yourself. Do you still feel it looks proper as a migration message?
-- Manik

 

[zapzack]

How can this be ignored? atleast a migration message should be put in place of the default page. It appears as if no one has created any web site. The visitor will feel that such a page does not exist at all. Visit http://www.manik.in and see for yourself. Do you still feel it looks proper as a migration message?
-- Manik

I agree that the page shown is not a good message to visitors, but when massive amounts of accounts are being transferred to a new server, what do you expect..

 

[manik]

Somebody kind-hearted please hear?

The default page really sucks. As we don't have a definite time line for restoration, somebody please run a script on the new host to reflect the migration process.

-- Manik

 

[manik]

Admins please close the thread. There has been no talk on this thread since long and the issue seems to have resolved.