how can i solve the problem

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wwlinsist

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pass the information below to any support staff if you're having difficulties with your account
your suspension reason code is 62759EEAEEB6


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suspension10:22 amUnsupported language

i don't konw what happen .everything is ok before tonight
 

masshuu

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Part or your whole site is not in English, French, or Spanish.
You can be unsuspended but you must agree to translate any non English,Spanish, or French parts of your site to one of these(you can keep the current language on there, but provide an easy way to switch to an English,Spanish, or French version of your site)

Note that throwing up a link to Google translator does not count.
 
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Livewire

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Part or your whole site is not in English, French, or Spanish.
You can be unsuspended but you must agree to translate any non English,Spanish, or French parts of your site to one of these(you can keep the current language on there, but provide an easy way to switch to an English,Spanish, or French version of your site)

Note that throwing up a link to Google translator does not count.


Addon: The entire site wasn't. It got pasted in IRC and about 5 of us saw it before it got suspended by a mod. So while it was there for a while, that just means it didn't get reviewed - once it did, it got caught for TOS violation and suspended.

Just adding that on.
 

wwlinsist

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but i don't konw how to sent an un-suspension request

i can't log in my cPanel account and ftp

Hopefully this will resolve the issue!
Thanks again for your detailed reply and such a great service.

--------------------------------------------------------------------------------
 

Anna

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I have unsuspended you, when we check back in a few days we expect there to be a full translation of any parts that are not in English, Spanish or French.
 
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