How to establish ftp connection

[aarontb173]

When trying to make a connection to the ftp server using the correct log in information the following message is presented...

Started on Saturday July 09, 2011 at 17:48M
Resolving ftp.cmont.x10.mx...
Connect socket #532 to 69.175.122.178, port 21...
Can't establish connection --> ftp.cmont.x10.mx:21 @ Sat Jul 09 17:49:39 2011 (0-5)

what needs to be done here to make a connection here? thanks

 

[calistoy]

try logging into stoli.x10hosting.com with your cPanel username and password.

 

[Skizzerz]

Hello,

I am able to connect to FTP on Stoli, so the server is running correctly. Please try again, and if you are still experiencing issues, try vising our wiki page on FTP details or try again later.

 

[aarontb173]

in stolli ftp connects normally. its when using an ftp client that the message is shown. thanks

 

[calistoy]

Could you please verify if my suggestion helped or not and any other error messages that happened?