how to setup ssl

[yresultx]

I can't find ssl manager myself, can you help me navigate to the SSL Certificates section where I can generate a CSR? I am using "Basic Shared Hosting"

 

[yresultx]

Is there another way to contact customer support? It takes forever.

 

[yresultx]

My domain name is www.mediadesign.ca

 

[yresultx]

I am not allowed to modify my ssl can someone enable this for me please.