how to unsuspend yourself immediately?

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apriliapegaso2879

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Hello,

I was just installing plugins and my account was suspended. Then I received the message:

\\\"... This is an automatic suspension, you\\\'re able to unsuspend yourself immediately. ...\\\"
\\\" You currently have an unsuspension request pending. View status.\\\"

but if I go to \\\"View Status\\\" or \\\"Open actions\\\" I cannot see anything where I can unsuspend myself and no unsuspension request appears anywhere.

Do I need to do something or is the account going to be unsuspend automatically?
 

masshuu

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I have unsuspended you.


A link with some more information on the suspension can be found here: http://x10hosting.com/wiki/HRU

Hmm if it really was missing...
 

apriliapegaso2879

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I didn't have the button described in number "4. Click the button that says "unsuspend hosting account"."

The whole message was:

'Suspension Reason: You have been suspended for high system resource usage. Accounts are suspended for usage when they are detected to have consistently high cpu usage, memory usage, or process amounts. This is an automatic suspension, you're able to unsuspend yourself immediately. Warning 1 of 3.

You currently have an unsuspension request pending. View status.'

View status was a link to https://x10hosting.com/control/?hosting&actions but then in the next screen there was no action to unsuspend.

Not sure if the missing button was normal, but thanks for the unsuspension Masshuu.
 
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