Huh?

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jmaxwell

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(X) Inserting an X inside the parentheses signifies that I have made all necessary backups of my free hosting account and will not hold x10Hosting responsible for any data I am unable to recover after my free hosting account is deleted. The X also serves as my digital signature verifying that I have proper authorization to request account deletion of the account specified.

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I think this is the way you do it, but please . . . PLEASE correct me if I'm wrong.
 

calistoy

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You forgot the first part of it asking for your cPanel username. We need that for verification.
 

Livewire

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And just reply with the cpanel name, you don't have to open a completely new ticket to do it again :)
 

calistoy

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I've placed your account in suspension status. As you've already read, you have 14 days to change your mind should you choose to do so. Thank you for using x10hosting!
 
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