I am getting an error when i change the main domain

[avinashg]

Hosting Domain Modificationsubmitted April 15 at 8:47 pmVDTUBD6VAQVEaction statusErrorinformationA change to your hosting account's primary domain.resultA system error occurred while processing this action.

Error Code: 1E9F63B0

This is the error i am getting when i change the main domain .Can any one please help me

 

[Derek]

Seems the domain is owned by another person, is the domain parked or an addon to your account currently?

 

[avinashg]

No i own the domain. And i checked in parked and add on there is not even a single entry that means this avinashg.co.cc is not an addon or parked domain in my account

 

[Derek]

You can try parking it or adding it on if that doesn't work let me know.

 

[avinashg]

okie i ll try and post a reply back here

 

[Derek]

Alright, if not I am guessing something to do with the DNS.

 

[avinashg]

Error from park wrapper: avinashg.co.cc is already configured.
this is the error i get if i try in addon

 

[avinashg]

There was a problem creating the parked domain. Show Details

Error from park wrapper: avinashg.co.cc is already configured.

even for the parked domain i get the same error message

 

[syuaa]

So why don't you try just make add-on domain, i think it's easier than make park domain. i do that.

 

[avinashg]

@derek u mean i have to change dns . but i dont no whr. i have kept name servers as ns1.x10hosting.com and ns2.x10hosting.com

 

[avinashg]

@syuaa I got the same error message when i tried to do addon domain

Addon Domain Additions

There was a problem creating the addondomain. Show Details

Error from park wrapper: avinashg.co.cc is already configured.

 

[Derek]

I am escalating this so an account manager can help you resolve your DNS is that ok?

 

[avinashg]

Ya sure that will help a lot