I am not able to see the logs in my site

adler96 · Mar 22, 2023

My site nightearth.com is failing for some reason (I am getting an Internal Server Error). I have tried to check the logs, but they are empty. How can I get the logs working?

ctyrd · Mar 22, 2023

I reached https://nightearth.com/ no errors. I can not reach https://nightearth.com:2222/ which is the hosting control panel. Your using cloud flare DNS host, So really can't tell what server your on. x1?.x10hosting.com. Logs are active for https://ctyrd.org:2222/user/stats

spacresx · Mar 22, 2023

i tried to look up your account but am getting issues on my end,
but i did ask a staff member to review your post

adler96 · Mar 23, 2023

My site is on https://x12.x10hosting.com:2222/. It is working now. I kept changing things on the live website as some things seemed to break it but I couldn't figure out what. In the end, it started working again with the original code, so I have no idea of what happened.

Being able to see the error logs would be really convenient.

spacresx · Mar 24, 2023

everything appears to be fine now,
but your site does not appear to have any standard saved error logs at this time.
normally you would get to your logs here after logging in,
https://x12.x10hosting.com:2222/user/stats/webalizer

adler96 · Mar 24, 2023

Yes, the site is working now. Not sure if it was anything I did, or anything on the x10 side.

The error log in that URL still appears empty nonetheless.

spacresx · Mar 27, 2023

if your site is working again without errors then there is no errors to log.
if that makes sense.
do you see any logs at all such as visitors.?
or nothing at all even after a few days.

adler96 · Apr 24, 2023

So here I am again. My site works fine in my local machine, but one of the pages won't load in the x10hosting server: https://www.nightearth.com/top.php

The error log for that site is empty: https://x12.x10hosting.com:2222/user/stats/log/nightearth.com/error

There is also nothing under /domains/nightearth.com/logs

adler96 · Apr 24, 2023

The same issue is happening with the same script in other of my sites: https://www.typicaldish.com/top.php

Works in local, white screen in the x10hosting server, no logs: https://x12.x10hosting.com:2222/user/stats/log/typicaldish.com/error

adler96 · Apr 24, 2023

Ok, I've fixed the issue with that page. I've enabled the display_errors flag, so I've been able to see the error in the browser. So it is now working on the nightearth site after I've uploaded the fix.

I've left the issue on purpose on the other site: https://www.typicaldish.com/top.php - Invoking this should leave traces in the error log, but it does not.

mrburnsx · Apr 24, 2023

adler96 said:
Ok, I've fixed the issue with that page. I've enabled the display_errors flag, so I've been able to see the error in the browser. So it is now working on the nightearth site after I've uploaded the fix.

I've left the issue on purpose on the other site: https://www.typicaldish.com/top.php - Invoking this should leave traces in the error log, but it does not.

Is the log_errors setting enabled? It should be by default, but its worth a check

adler96 · Apr 24, 2023

Yes, log_errors is enabled.

adler96 · Apr 24, 2023

No logs at all. There were no errors logged either when there was a syntax error in my code.

Eric S · Apr 25, 2023

I can view the following page without any errors or issues :

Typical Dish - Top

Explore and experience authentic local flavors in thousands of cities worldwide with Typical Dish - Top

www.typicaldish.com

What errors are you seeing?

adler96 · Apr 25, 2023

Right now none. I used to have a short-hand open tag ("<?") which php was ignoring with the configuration in x10hosting. But I have fixed it.
Let me just create a copy of that page, with an error:

https://www.typicaldish.com/error.php

Invoking this script should make an error visible in the error log. But it does not.

ctyrd · Apr 25, 2023

The system logging is more of a statistic error, not a scripting error. I only have 404 errors in the logs. 500 error system stops. So no logging.

Code:

2023-04-25 05:10:38.337536 [INFO] [3705859] [198.251.73.73:57447#APVH_www.ctyrd.org:443] File not found [/home/********/domains/ctyrd.org/private_html/sitemap.xml]

PHP error logging may need to be enabled via htaccess and creating your own php error log.

Code:

# enable PHP error logging
php_flag  log_errors on
php_value error_log /home/********/domains/ctyrd.org/private_html/PHP_errors.log

mrburnsx · Apr 25, 2023

ctyrd said:
The system logging is more of a statistic error, not a scripting error. I only have 404 errors in the logs. 500 error system stops. So no logging. http://www.typicaldish.com/cathouse.php

Code:

2023-04-25 05:10:38.337536 [INFO] [3705859] [REDACTED_IP:57447#APVH_www.ctyrd.org:443] File not found [/home/********/domains/ctyrd.org/private_html/sitemap.xml]

PHP error logging may need to be enabled via htaccess and creating your own php error log.

Code:

# enable PHP error logging php_flag log_errors on php_value error_log /home/********/domains/ctyrd.org/private_html/PHP_errors.log

I get scripting errors in my error log without having to do that. I’d redact your IP though from the log if that’s yours.

ctyrd · Apr 25, 2023

mrburnsx said:
I get scripting errors in my error log without having to do that. I’d redact your IP though from the log if that’s yours.

No not my IP. So your getting php errors in directadmin User Statistics log files? I added

Code:

<?php include 'footer.php';?>

to my index file, no file footer.php and no php error in User Statistics log files. But I did get php error here:
php error returned:

Code:

[25-Apr-2023 11:05:54 America/Chicago] PHP Warning:  include(footer.php): Failed to open stream: No such file or directory in /home/********/domains/ctyrd.org/public_html/index.php on line 83

mrburnsx · Apr 25, 2023

ctyrd said:
No not my IP. So your getting php errors in directadmin User Statistics log files? I added

Code:

<?php include 'footer.php';?>

to my index file no file footer.php and no php error in log. But I did get error here: https://ctyrd.org/logs/php_errors.log

php error returned:

Code:

[25-Apr-2023 11:05:54 America/Chicago] PHP Warning: include(footer.php): Failed to open stream: No such file or directory in /home/********/domains/ctyrd.org/public_html/index.php on line 83

Yes, this was in my DirectAdmin User Statistics error log for the domain when I did the same thing you did.

Code:

2023-04-25 12:50:57.948258 [NOTICE] [3037364] [T0] [127.0.0.1:57360#APVH_www.sprintswac.tk:443] [STDERR] PHP Warning:  include(footer.php): Failed to open stream: No such file or directory in /home/username/domains/sprintswac.tk/public_html/test_file.php on line 1
2023-04-25 12:50:57.948271 [NOTICE] [3037364] [T0] [127.0.0.1:57360#APVH_www.sprintswac.tk:443] [STDERR] PHP Stack trace:
2023-04-25 12:50:57.998354 [NOTICE] [3037364] [T0] [127.0.0.1:57360#APVH_www.sprintswac.tk:443] [STDERR] PHP   1. {main}() /home/username/domains/sprintswac.tk/public_html/test_file.php:0
2023-04-25 12:50:57.998405 [NOTICE] [3037364] [T0] [127.0.0.1:57360#APVH_www.sprintswac.tk:443] [STDERR] PHP Warning:  include(): Failed opening 'footer.php' for inclusion (include_path='.:/opt/alt/php82/usr/share/pear:/opt/alt/php82/usr/share/php:/usr/share/pear:/usr/share/php') in /home/username/domains/sprintswac.tk/public_html/test_file.php on line 1
2023-04-25 12:50:57.998411 [NOTICE] [3037364] [T0] [127.0.0.1:57360#APVH_www.sprintswac.tk:443] [STDERR] PHP Stack trace:
2023-04-25 12:50:57.998417 [NOTICE] [3037364] [T0] [127.0.0.1:57360#APVH_www.sprintswac.tk:443] [STDERR] PHP   1. {main}() /home/username/domains/sprintswac.tk/public_html/test_file.php:0

adler96 · Apr 25, 2023

There is nothing inside /domains/typicaldish.com/logs, and nothing from DirectAdmin either

I am not able to see the logs in my site

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