I can not enter the website. (help!)

[siluet]

Hello

I can not go to the site after parking additional domain. Tell me what to do? on the page I see the following:


Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, no-reply@x10hosting.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.



Best regards, Kirill Morozoff.

 

[Derek]

Hello please change your nameservers from
nserver: ns1.elementfx.com.
nserver: ns2.elementfx.com.

to
ns1.x10hosting.com
ns2.x10hosting.com

 

[siluet]

Thank you. I tried to change, but nothing works. may be in something else to look?

 

[Gouri]

Thank you. I tried to change, but nothing works. may be in something else to look?

It may take upto 48 hours for DNS to propagate. Just wait

 

[Zubair]

Thank you. I tried to change, but nothing works. may be in something else to look?

It is not working because your main domain foto.elementfx.com is also giving the same error.
Make sure All php files have permissions set to 644 or 755. If they are set to 666 or 777 you will get 500 Internet Server Error.
Also check your .htaccess file, if you don`t know what is wrong with this post the content of this file here. I will check it.

 

[Jarryd]

Hello,

Your website is loading fine for me, i spent 5 minutes loading pages over and over to check for any 500 errors, i don't see any so i am closing this ticket. If you have any more issues please re-open it or create a new one.