I can not log in

Status
Not open for further replies.

ikiboy

New Member
Messages
2
Reaction score
0
Points
0
When I log in a get strange message :

The forum account you are logging into does not have an existing link to an x10Hosting hosting account.

Please be sure you are using the correct account to access x10Hosting's account management system. You should be using the forum account that you provided during the hosting account signup process. If you are not, this error is most likely the result.

If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing. If you have not accessed your x10Hosting account in an extended period of time, it may have been terminated with our inactivity policy.

If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again.

To receive a definite answer regarding the status of your account, open a support ticket at: http://support.x10hosting.com


What this means
 

Gouri

Community Paragon
Community Support
Messages
4,565
Reaction score
245
Points
63
did you linked your forum account with your hosting account?
 

papichulo_carioco

Community Advocate
Community Support
Messages
1,400
Reaction score
12
Points
0
That means you do not have linked their account
hosting the forum account, sure to link them in
your Account Panel;)
 
Status
Not open for further replies.
Top