I cannot access the control panel of x13.x10hosting.com

[TomM]

I am unable to access the control panel at x13.x10hosting.com. Even though I have reset my password, I still cannot log into my Hosting Control Panel. Please help resolve this issue at your earliest convenience. Thank you very much.

 

[mrburnsx]

Have you followed the exact steps listed on https://community.x10hosting.com/threads/x13-sso-login-issues.216919/

What error message(s) are you receiving?