I cannot find the CPanel link

[jstaple11]

I am a complete rookie and although I have read several post about using cpanel, but I feel like I have looked everywhere and I cannot find a link for cpanel. Sorry for the rookie question, but I really could use some help.

 

[Zubair]

Go to https://x10hosting.com/control/login.php and login with forums username and password. Then Click on "View Details" right after your cPanel Name on the main page.

The details of your hosting account are shown on this page. Click on "Login to cPanel" button.

 

[jstaple11]

Thank you. It is not working and I also heard that I was supposed to have a yellow link on my account page, but there is not a link. Is it posible I am not set up for cpanel or is it an issue with the move?

 

[Zubair]

Thank you. It is not working and I also heard that I was supposed to have a yellow link on my account page, but there is not a link. Is it posible I am not set up for cpanel or is it an issue with the move?

Are you login to Account Panel using forums username and password?

can you upload a screenshot of your main page like i did?

 

[jstaple11]

Just to be sure, I logged in using my username I registered when I signed up for hosting.

I tried to screenprint, but I can't get it toa attach from here I will have to try it from home later.

 

[descalzo]

1. Do you see the two links like Zubair's screenshot?

2. If so, what happens when you click on "View Details" ?

3. If you get a page, do you see two buttons? If not, are you using IE8?

 

[jstaple11]

I have signed in using my forums username and password and the free hosting username and pasword and I do not get a cpanel link, unless the yellow box you have pictured above is the cpanel link. If so, I do not see any link on the page connected to that link that would help me load my website pages. What am I missing?

Edit:

Sorry, I posted before I saw your reply. I am not currently on a PC that uses IE8, but I will be later this evening.

 

[descalzo]

3. If you get a page, do you see two buttons? If not, are you using IE8 or IE7?

Well?

 

[jstaple11]

I do get a page, but there are not buttons.

Edit:

Sorry, I am not following the questions very well am I? The PC I am currently on uses IE6.

 

[Zubair]

I do get a page, but there are not buttons.

Can you please try opening it in another browser?

 

[jstaple11]

I will try again tonight when I can use a PC that has IE8.

Thank you very much for your help.

 

[descalzo]

I will try again tonight when I can use a PC that has IE8.

Thank you very much for your help.

IE8 has problems with that page. That is why I asked. FireFox displays it fine.

 

[jstaple11]

Thanks, I'll try firefox when I can.

 

[Zubair]

Thanks, I'll try firefox when I can.

No new reply on this thread in last 3 days. So I am going to close this thread. Feel free to create a new thread if this problem is not solved yet.

***Thread Closed***