I cannot get into the Clients Area

[axyse]

I have paid hosting with you guys my host is twilightbrigade.tbgames.net. I opened a ticked which you guys fixed very fast. My problem was I could not get into my cpanel. It was a password issue. After you guys fixed that I logged into the clients area to close the ticket. I also changed my email on my account from my domain one to my free gmail one as I plan on changing my domain in the future. Now I cannot log into the clients area with either email. I tried the forgot password thing with both emails and it does not recognize them.

Thanks!!!

 

[Corey]

Can you PM me the previous Email and the new one?

 

[axyse]

I emailed you a message with both emails via this forum . Thanks in advance!

 

[axyse]

Hey Corey,

I have figured out my own problem. I put in the first part of my email from gmail my domain following the @ sign.

mygmailaddy@mydomain.net which was wrong. I can now get into the clients area thank you for your time!

 

[adamparkzer]

Hey Corey,

I have figured out my own problem. I put in the first part of my email from gmail my domain following the @ sign.

mygmailaddy@mydomain.net which was wrong. I can now get into the clients area thank you for your time!

Hi axyse,

Now that the problem has been fixed, I am going to close this ticket to mark it as resolved. If you need more help or have any additional questions, feel free to create a priority support ticket in the clients area, as you are a paid hosting member. Thank you for using x10Hosting!

- Adam