I cannot use the DNS management function to add DNS records

[admincn]

My account has not been blocked and I can log in normally. But I cannot use it normally in the control panel-DNS management. When adding any record to the domain name, it will prompt:“Either your request was invalid or the program hasn't completed your request.Please notify the server admin”. What is going on? Help me.

 

[Eric S]

Can you confirm the exact steps you are doing to complete this? Please include screenshots from DirectAdmin

 

[admincn]

Can you confirm the exact steps you are doing to complete this? Please include screenshots from DirectAdmin

I tried again today and found that I was able to add the DNS record to the domain name correctly without any error message. Thank you.