I Can't access my account - Error code EE640151E35AF5306. Please go to the support forum for assistance.

[talledebelen]

Hi.

I'm having trouble signing in to my account and I'm afraid it would be suspended for not being able to sign in. The message that's displayed in the log in page is:

"Error code EE640151E35AF5306. Please go to the support forum for assistance."

I don't understand why I get this error. Some people in the forums say that it's because the domain name I'm using, others say that it's because the service is not available in my location at this time, some others say that it's because the use of a proxy or VPN that I'm not using.

How can I access my account to avoid inactivity suspension?

Thank you.

Belen.

 

[spacresx]

the error code does indeed mention your ip was blocked, likely due to failed logins.
was this problem fixed or do you still have issue logging in ?

 

[talledebelen]

Hi, Spacresx.

Thank you so much for your reply.
I'm still having the issue.

Now I got this message:

Error code E455E852008B3EB00. Please go to the support forum for assistance.

How can I access my account? I'm concerned about getting my account suspended for inactivity.

Thank you.

Belen

 

[mrburnsx]

Hi, Spacresx.

Thank you so much for your reply.
I'm still having the issue.

Now I got this message:

Error code E455E852008B3EB00. Please go to the support forum for assistance.

How can I access my account? I'm concerned about getting my account suspended for inactivity.

Thank you.

Belen

The error code indicates you are from a country where x10 services aren’t allowed.

since you’re an existing user, you would need to standby for an admin

 

[talledebelen]

Hi, mrburnsx.

Thank you for your reply.

I hope my account won't be suspended. I'll wait for an Admin.

God bless you.

Belen

 

[talledebelen]

Hi.

I just received the near suspension date message yesterday. I'm afraid my account would be suspended. Please help me to avoid my account be suspended. I can't still enter the account. I'm getting the same error code.

Please help me.

Belen

 

[spacresx]

unfortunatly only an @Admin or @STAFF member can help you.
it may take time for them to see your post.

 

[talledebelen]

Thank you Spacresx.

I'll be waiting for them.

Belen