I can't cancel the order in Invoices

rafaelrohden

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I have x10 free service, but I chose this option: upgrade for only 11.95/year to access more resources and daily restore.
But I want to cancel order number 356. I am no longer using the service and this order will renew my subscription.
 

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rafaelrohden

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Anybody here from x10hosting staff?
My order 356 that I asked to be cancel is still there.
So today I have received an email from x10hosting about Invoice Overdue.

I haven't using the service for a long time.
See the atachment.
 

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