Resolved I can't get into my account

[larrytalbot_9966]

my site is http://ewolfman.x10.mx/index2015.htm
I can't reach it.
I can't get into my CPanel.

Help!!!!

 

[garrettroyce]

Your last valid login was a year ago. Please read this https://x10hosting.com/community/threads/apache-is-functioning-normally.208159/

Requesting admin assistance.

 

[larrytalbot_9966]

Your last valid login was a year ago. Please read this https://x10hosting.com/community/threads/apache-is-functioning-normally.208159/

Requesting admin assistance.

Can you (or someone) assist me in retrieving my site(s)?

 

[garrettroyce]

Sorry, it looks like a community admin has not responded yet. Your issue is flagged and once someone logs in they can handle it.

 

[larrytalbot_9966]

Thanks. Looking forward to hearing from admin.
BTW: I have two sites that need to be addressed. The one I referred to earlier (http://ewolfman.x10.mx/index2015.htm)
and (http://ewolfman.x10.mx/index.html). Thanks again.

 

[Anna]

Due to the automated suspension/terminations being halted we did run a manual purge in early March (it was started the 4th) and since your account did not have any logins the the 60 days prior to the purge it was terminated as inactive.

Due to there being no warning emails as those are part of the automated, currently halted, system we said we'd this time allow for a restore if requested within reasonable time.

Initially we said cutoff for restores would be one week, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday March 22nd.

You're lucky though that the restore is still possible for your account.
I'm running the restore now and the account should be good to go in a few minutes.