i can't log into my control panel or FTP.. help!

[martin096]

after reading a few threads i guess i'm not the only person experiancing these problems but i can't access my control panel or FTP with my username or password can you please help me???

thanks

 

[MicrotechXP]

I am going to reset your password and send it too you.

 

[martin096]

ok i tried the password yet still nothing is happening. sorry!

what do you think could be the problem???

 

[MicrotechXP]

Do you want me to terminate your account and create it again?