I can't open sakura.x10hosting.com properly

[chicory]

Hello,
I set up sakura.x10hosting.com, but I can't open the site. Instead, I am told that my account is suspended.
What should I do?

 

[Zubair]

Hello,
I set up sakura.x10hosting.com, but I can't open the site. Instead, I am told that my account is suspended.
What should I do?

There is no cPanel account linked with your forums account, What is your cPanel username?

Edit/Add:

Found your account, your cPanel account is "cheeyon" and it is not linked with any forums account. Due to which your account is suspended for inactivity.

Go to Account Panel http://x10hosting.com/control/login.php and login with email address (the email that you used while signup) and password.
Go to "Account" on TOP navigation, ----> Then Click on "forum account". You will get this message

You currently do not have a forum account linked to your client account. Swap forum usernames if you have an existing client account with an incorrect forum link.

Click on "Swap forum usernames" link. Enter credentials of this forum account there and then click on "Swap Forum Account link"

Note: Make sure that the email of client account and forums account is same, otherwise you will get an error.

After relinking your accounts, Go to "Hosting" on TOP navigation, ----> Then Click on "Suspensions". Click on Unsuspend Button.
Remember that you must Login Here (on forums) once every month to keep your account active, cPanel and Account Panel logins does not counted.

 

[Derek]

There is no cPanel account linked with your forums account, What is your cPanel username?

Just look up the domain sakura.x10hosting.com I can't do it I got white page again.

 

[Zubair]

Just look up the domain sakura.x10hosting.com I can't do it I got white page again.

Already done this, and posted the solution.

 

[chicory]

What is "credentials"?
Should I just put "chicory" and email address?
I'm confused between cpanel user info and forum user info.

 

[calistoy]

What he meant by "credentials" was to enter your forum username chicory and forum password after you click on the swap forum accounts link.