I dont find any file in my file manager

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procopy

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Hello
I dont find any file of my web site in my file manager , also when I go to the URL of my site I see "Error 404 file not found ".
:eek4:
 

TechAsh

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When I go to your URL I see a fully functioning website. Can you check again please.
 

procopy

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No I dont find anything , the same error 404 , the URL is procopy.pcriot.com
 

procopy

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Thank you TechAsh & DefecTalisman for the help .
I know the problem now.
No , it's not related to dns or any thing , perhaps to the dns of my Internet provider because I can log to my cpanel and view my site with a Proxy.
I dont know how to solve this problem , but it's out of my control.:dunno:
 

DefecTalisman

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Ok, I will move this to level 2 support so a admin can take a look and see if there is an ip block on the firewall.
 

Fedlerner

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This issue should be solved now, if you still have problems please re-open this thread.
 

procopy

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Hello I re-opened the thread because I still have the same problem and the same error :
Not Found

The requested URL procopy.pcriot.com was not found on this server.
 

Russ

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Verify it again. I added the IP to the allow list, hopefully this solves this issue.
 

Corey

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Are you able to ping your site?

Can you try doing a trace route?
 
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