I have change cpanel passord but I can't access

[arodera]

good afternoon from BCN!

I have a problem... when I try to access to the MSQL from my domain: arodera.x10hosting.com/limesurvey
it doesn't work...

"Can't connect to LimeSurvey database. Reason: Access denied for user 'arodera_lime1'@'69.175.6.94' (using password: YES)"

I had read that I had to change my cpanel password... I have done it but I can't access

can you help me please¿?

thanks in advance!!!

aNa

 

[Kinight40]

First of all, this message looks like a MySQL database connection, not a cPanel connection. To reset your MySQL User's password, go to your cPanel and click MySQL

Then delete the user you wish to change the password on. Delete it and confirm, then go back to the MySQL panel. Near the bottom are a few text boxes about "user"

Remake your user's username and password, and then add the user into the Lime Survey database.