I have no access to Cpanel and webmail

[kevinjunior33]

When I try to enter the address https: / / starka.x10hosting.com: 2083/login / or https: / / starka.x10hosting.com: 2096 / or even to my page http://ak-tlan.x10.bz not I recognize anything and I mark that can not recognize the website. If you could help me please?

 

[stpvoice]

Please try either:
http://starka.x10hosting.com:2083
or
http://starka.x10hosting.com:2082

What exactly is the error? Can it not find the page, or is it denying you access?

 

[kevinjunior33]

Exactly the error is that it shows me the page. Entering addresses and does not recognize anything as if there will be no such links. Or were misspelled addresses but not the way I hit as they are provided.

And this is the message I throw my browser:

You tried to access https: / / starka.x10hosting.com: 2083/login /, which is not available at this time. Make sure that the Web address (URL) is spelled correctly and then reload the page.

 

[calistoy]

Are you entering the addresses the same way you've entered them here in your replies (and I do mean the spaces)? Have you tried the one with 2082 instead of 2083?

 

[calistoy]

Your webpage address is ak-tlan.pcriot.com not ak-tlan.x10.bz. I see a default webpage that should clear out after the system syncs up with everything, usually within 24 hours. You should still be able to use the other address (without all of those spaces) to enter your cPanel.

 

[kevinjunior33]

If probe and with the ports 2082 and 2083 and with the http:// and https: / / no spaces along the entire link. And still will not let me enter the panel, webmail or my website. Before you have the address and tlan.x10.bz ak-ak-tlan.pcriot.com changed to see if my link updated faster or if I had problem with my web address, but not, as usual without showing anything, do not show me at all to cpanel for my FTP settings at least and be able to enter an index.

And for now, if I have to wait 24 hours then if I have morning verificare full access to all threads, and if not please check it. Can not see any link. Thanks.

 

[calistoy]

Sorry, but just got this news over an hour ago and it's most likely why you can't access the cPanel login or your site. http://x10hosting.com/forums/news-announcements/147263-starka-ddos-attack.html

 

[kevinjunior33]

And in that time the problem would be solved? for and can not access my web page and work on it:frown:

 

[calistoy]

I don't know what you mean by "in that time the problem would be solved?" There is nothing suggesting any time that it would be solved. What I meant was that I found that announcement thread after it had been up for an hour already. There is no eta on when it will be solved. They are working on it right now.