I think I need help from the staff.

Status
Not open for further replies.

mikesla115595

New Member
Messages
178
Reaction score
0
Points
0
Hi. (aio1155.x10.mx)

I just received a notice about my account being suspended (high resource usage) which was really easy to unsuspend, and to tell you the truth I have no idea why the resources are being so heavily used.

I run Joomla, with Kunena, and I have Community module installed, and CB only has a couple of addons, so I just can't figure out what could be causing this to happen.

Would the CB addon be causing this? If so I'll be very happy to uninstall it along with it's plugins.

Question: I need someone maybe to look behind the scenes if that's possible to help me figure this out. I'm at a loss here. Could one of the staff take a look, and see what is using my resources?

I really don't want to lose this account not just because I worked so hard on it, but because it has been helping some people find work.

Any help will be very appreciated.
 

garrettroyce

Community Support
Community Support
Messages
5,609
Reaction score
252
Points
63
I can ask a staff member to try and find out exactly what file caused the HRU suspension, but my guess is you're going to see "index.php" or some other file that isn't technically causing the problem, but is including the problem file. If you still want to go through with this, please reply back. Otherwise, I would disable every plugin and enable them one at a time to try and narrow it down. It may a combination of plugins; it's very hard to tell, unfortunately.
 

mikesla115595

New Member
Messages
178
Reaction score
0
Points
0
I can ask a staff member to try and find out exactly what file caused the HRU suspension, but my guess is you're going to see "index.php" or some other file that isn't technically causing the problem, but is including the problem file. If you still want to go through with this, please reply back. Otherwise, I would disable every plugin and enable them one at a time to try and narrow it down. It may a combination of plugins; it's very hard to tell, unfortunately.

Hi garrettroyce.

I can use the help if it's not too much of a problem. I guess I could disable the community builder, with it's plugins I guess to see if this fixes it or not. I'll get back to you on it, and see.

I just want to thank you garrettroyce.

I'll be back....(hopefully not) :smile:
 

garrettroyce

Community Support
Community Support
Messages
5,609
Reaction score
252
Points
63
No worries. I will request some staff assistance. Hopefully it will at least give you a hint where your problem lies.
 
Status
Not open for further replies.
Top