If this is an April 1st joke, I'm not laughing.

[seravysensei13]

So, I was about to update one of my files, but the ftp kept uploading the file as 0 bytes. Went to the control panel, hey it looks weird a lot of info missing. Eventually I figured out I have to click "switch theme" or whatever to get back to the real information.
Which shows my 1GB of space has been reduced to 512MB.
No wonder I can't replace my file, I was using 600MB in the past 3-4 years so it is , and always have been, above the new, lower limit.
First I was forced to split up all my files into 9mb parts because larger files got suddenly disallowed for no reason and now this?
How much more will the quality of the service drop?
What's next?
200MB limits? then 20? Finally 500 Kbytes like what I used to have in school 20 years ago?
I want to upload my file ASAP and I do not have over 100MB worth of stuff to delete to do so, can I expect this to get fixed or do I need to start searching for a better host?

 

[Skizzerz]

x10Hosting is a place to host websites, not arbitrary files. From our Terms of Service: "Hosting accounts may not be used to store backups, personal files, or non-web accessible files. Any files hosted on the account must be directly related to the website the account is intended for. Files over 10MB in size will be automatically removed from non-upgraded accounts."

Your files are web-accessible so no issues there, but it still drives home the point that perhaps you should be hosting your game on something more appropriate such as dropbox instead. You can still keep your site here with us, and it means you won't need to split up all your files into 20 different parts to stay under the 10 MB limit (which I'm sure your users would appreciate).

We host your files on SSDs with RAID10, and in addition take backups of them (which also take up space) in order to offer the fastest page load times we can and to ensure hardware issues don't result in any lost customer files. As a result, our cost to host a file is quite higher than a dedicated file hosting service's costs, which is why we limit free hosting storage so much.

 

[seravysensei13]

I used to use dropbox-like services in the past and it's extremely inconvenient. Updating a file changes the link which is not an acceptable option if I make a change that involves multiple, sometimes 20-30 files as each link would need to be updated manually on the site. Those sites aren't too safe either, you only need one idiot to send a fake copyright claim and all the files get deleted. I don't want to rely on them unless absolutely necessary.
While I understand space is precious, this is a weird way to try to save it, if it was to new users, sure, to users not currently using over 500mb, still ok although not very fair if they signed up to 1gb, but to people who have been and still are actively using the larger space, that's wrong. I doubt it's very good for data consistency when files fail to get created or updated as it is now , I really hope it won't break Wordpress as it likes to update itself automatically (and I assume it deletes files then, which it would fail to re-create, probably resulting in a broken website).
Can I expect the limit to get restored to 1GB, or do I need to find another way to deal with this situation?

 

[Skizzerz]

I've upgraded your account to unmetered disk space. Note that while I still recommend that you try to find a different service to host your files so you don't need to split it up into tons of tiny pieces, you should at least not have any issues for the time being by continuing to host them here.

 

[seravysensei13]

Thanks!