If you're account is not restored or having problems..

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Chauhan7

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Corey said:
Chauhan7 said:
no website configured at this address.
Cant login to Cpanel

xboxcmrm
xboxcheatsworldwide3.x10hosting.com

Thankz


Did you put a ticket in to backup?

-Corey

yeh got a email

[#404707] Ticket Request



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Added</pre>
 

jensen

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Hi Corey,

Great to see all the accounts are coming back alive. Can you also restore my account?

username: jensenx1
URL: jensen.x10hosting.com

Thanks
 

komodolinux

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corey,

my site address is just going to a directory page.

i cant access c-panel.

and i put in a ticket after you found my backup asking you to restore it. i later received a message saying added.

my domain is komodo.x10hosting.com

not sure what is going on. if necessary i can reload my site from my pc files as long as i have a c-panel/ftp password to use. can you private message me these if necessary?

thanks.
 

billblumjr

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Corey said:
billblumjr said:
Hi Corey, I keep getting this message when I go to my site
FATAL ERROR: register_globals is disabled in php.ini, please enable it

username: ppd10xho

my site is www.ppd.x10hosting.com



edit: I forgot to mention FTP is working and so is Cpanel..


We currently have register_globals off as it's a security risk... what script are you running that needs it on?

-Corey


OSCommerce 2.2ms2.
 

two4one

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hello corey ,

nice to see x10 back online , i got message from ticketing system before backup that my account notfound missed somewhere , no problem (i backed up everything).
all i need is the same subdomain (two4one.x10hosting.com) otherwise a lot of forum links will be inactive .

am still watching a underconstruction page at my subdomain ,

if account exits please restore , if not , please allot the same subdomain my email (two4one [at]gmail[dot]com)

i can restore the things,

thanks for your help and happy to hear that X10 is going to be 99.9% in future.

-Niru :)
 

Smilo

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Hello Corey,

I have been on vacation for 3 weeks, so i don't know what exactly is happening around here. :confused:
But what I do know is I can't login on my Cpanel and FTP. :dunno:

username: smilox10
URL: smilo.x10hosting.com

Can you activate/reset my account?
Thanks a lot...

-----Smilo----- :facesjump
 

NielsJanssen

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Hi Corey,

Thanx for wiping the server, my account is so much faster now :)
but my php doesnt seem to work properly.
each time i try to log in on my site (not cpanel or ftp) it does nothing
but phpMyAdmin does seem to work

my details:
uname: nielsj
domain: nielsj.x10hosting.com

Thanx in advance
 

Corey

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Chauhan7 said:
Corey said:
Chauhan7 said:
no website configured at this address.
Cant login to Cpanel

xboxcmrm
xboxcheatsworldwide3.x10hosting.com

Thankz


Did you put a ticket in to backup?

-Corey

yeh got a email

[#404707] Ticket Request



-- do not edit --



Added</pre>


I can't find the backup. It seems that one of the staff members replied 'added' to a few tickets in between Nov 25th 12AM-1AM but didn't save the ones they added. Not sure who did it as multiple people were working on this from the helpdesk. I can recreate your account if you give me the package you had.

-Corey
 

Corey

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Smilo said:
Hello Corey,

I have been on vacation for 3 weeks, so i don't know what exactly is happening around here. :confused:
But what I do know is I can't login on my Cpanel and FTP. :dunno:

username: smilox10
URL: smilo.x10hosting.com

Can you activate/reset my account?
Thanks a lot...

-----Smilo----- :facesjump


Doesn't look like your account was backed up. If you post your package I can recreate it.

-Corey
 

Corey

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NielsJanssen said:
Hi Corey,

Thanx for wiping the server, my account is so much faster now :)
but my php doesnt seem to work properly.
each time i try to log in on my site (not cpanel or ftp) it does nothing
but phpMyAdmin does seem to work

my details:
uname: nielsj
domain: nielsj.x10hosting.com

Thanx in advance


This is because register_globals is off. I am debating turning it back on but it does pose certain security risks ;)

-Corey
 

Chauhan7

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Corey said:
Chauhan7 said:
Corey said:
Chauhan7 said:
no website configured at this address.
Cant login to Cpanel

xboxcmrm
xboxcheatsworldwide3.x10hosting.com

Thankz


Did you put a ticket in to backup?

-Corey

yeh got a email

[#404707] Ticket Request



-- do not edit --





Added

</PRE>



I can't find the backup. It seems that one of the staff members replied 'added' to a few tickets in between Nov 25th 12AM-1AM but didn't save the ones they added. Not sure who did it as multiple people were working on this from the helpdesk. I can recreate your account if you give me the package you had.

-Corey

Ok then i had the advanced package.
 

NielsJanssen

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Corey said:
NielsJanssen said:
Hi Corey,

Thanx for wiping the server, my account is so much faster now :)
but my php doesnt seem to work properly.
each time i try to log in on my site (not cpanel or ftp) it does nothing
but phpMyAdmin does seem to work

my details:
uname: nielsj
domain: nielsj.x10hosting.com

Thanx in advance


This is because register_globals is off. I am debating turning it back on but it does pose certain security risks ;)

-Corey

Ok thanx :coolugh:
 

Arucard98

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This post might solve a lot of people's prblems if their actualy site is working, but their domains arent if your cpanel and everything is working an all that, the udner construction page has actually replaced my index.html! Lol, so once I replaced it with the correct one it was fine.

Thanks corey
 

WoMBaT

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Corey, I'm sorry that i'm posting this info again.

user: wombatz
domain: langamescuracao.com
package: davance

I didn't make a ticket because I wanted a fresh start. Will you make a new account when you get the chance?

Thank you.
 

deaddevil

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Thanks corey .I'm back online.Thanks very much for the immediate action!
 

axixicx1

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<!--StartFragment -->I can't open the site my ticket number is 526684

my count is

http://axixic.x10hosting.com

and the type "Advance"


please help me



this is what I see when I try to enter:
There is no website configured at this address.
 

Corey

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axixicx1 said:
<!--StartFragment -->I can't open the site my ticket number is 526684

my count is

http://axixic.x10hosting.com

and the type "Advance"


please help me



this is what I see when I try to enter:
There is no website configured at this address.


You posted your ticket too late.

-Corey
 

axixicx1

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OK, i need only the active account i have the back up
if you can help me with my account?
please
 
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Arucard98

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Arucard98 said:
This post might solve a lot of people's prblems if their actualy site is working, but their domains arent if your cpanel and everything is working an all that, the udner construction page has actually replaced my index.html! Lol, so once I replaced it with the correct one it was fine.

Thanks corey


I actually thought that was what was wrong, but the domain still shows the under Construction page!

All the files i can view though, like if i go to http://www.darkceldesigns.com it shows that udner construction page, but if i go to http://www.darkceldesigns.com/index.html for instance, it all works!
 
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