Hello, I am attempting to use filezilla and notepad++ to upload and download files from my website. Unfortunately I am unable to do so. I was not aware that I could not ssh from the command line to transfer files. I attempted to do this. After this I was not able to notepad++ and filezilla. With researching this I found that ssh from the command line is not allowed. I would like to request that this lock out be lifted and will not attempt to access x10hosting in this manner. In the process of this lock out. I thought the problem was on my end with using more space that I was allowed. I attempted to remove some large files and accidentally moved my public_html file. I was unable to find this and attempted to create a new public_html file. This did not work as well. I removed my domain and attempted to reinstall with the same name and was not able. I am now without my site. Is there a resolution for my errors? If possible I would ask to restore the previous from 10-10-24. Thank you for reviewing this. Please let me know what I can do to resolve this issue. Regards
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- Thread starter whatfor
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There is no service attached to your current forum name. We require support request be done from the forum account attached to the hosting service s owe can verify ownership and make changes as needed. If you do not know your forum name assigned this should be under your dashboard with us.
I can confirm there is no IP block on your most recent IP logs. Can you confirm if you can access this URL at this time : https://x12.x10hosting.com:2222/
As for restoring the service back to that point I will have to check with our backend team.
As for restoring the service back to that point I will have to check with our backend team.
I can. I do not necessarily need the files restored. Just the domain and ability to ftp into the site. Thank you, let me know if you would like further information.
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I am able to go to https://x12.x10hosting.com:2222/. There is no domain listed and no public_html file.
Thank you for the time that you spent assisting me. I was able to get a website up and running.
The problem that I was having is that I wanted to keep my old domain address (whatfor.x10host.com) and could not process the domain name. I was able to use whatfor.x10.mx. If you know of a way that I can use whatfor.x10host.com without having to purchase a domain name let me know. Thanks again!
The problem that I was having is that I wanted to keep my old domain address (whatfor.x10host.com) and could not process the domain name. I was able to use whatfor.x10.mx. If you know of a way that I can use whatfor.x10host.com without having to purchase a domain name let me know. Thanks again!
In account Manager, domain setup, domain management, create domain. in the domain field I entered whatfor.x10host.com and I received the error message that Sub-domain is forbidden. I tried this with different variants (whatfor.x10hosting.com) and others, and receive the same error
