Inactivity suspension?

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sukuoru

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i think i was suspended for inactivity but id really like to use this host again. Can anyone help?
It won't let me sign in at all at the http://www.x10hosting.com/panel.php page. Just sais:
The forum account you are logging into does not have an existing link to an x10Hosting hosting account.

Please be sure you are using the correct account to access x10Hosting's account management system. You should be using the forum account that you provided during the hosting account signup process. If you are not, this error is most likely the result.

If you have successfully logged into the account system in the past, this error may be the result of the hosting account no longer existing. If you have not accessed your x10Hosting account in an extended period of time, it may have been terminated with our inactivity policy.

If you've recently signed up to find that your account errored during creation, and you selected to "reattempt" or "cancel" your account signup, you will see this message until you sign up for an account again.

To receive a definite answer regarding the status of your account, open a support ticket at: http://support.x10hosting.com
 

Gouri

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Hi sukuoru,

As your forum account is not linked with hosting account. Most probably the hosting account has been suspended for inactivity and terminated after that.

You have to login to forums atleast every 31 days to keep your hosting account.

Login into cpanel or Account panel NOT considered as activity. Only login into Forums counts

Can you provide the cpanel username so that the staff can check what happened to your account.
 

sukuoru

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I want to say it's the same as my forum account, sukuoru. Not sure, but i believe that's it.
 

Christopher

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Hello,

The account was terminated for an unresolved suspension.
 
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Livewire

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So does that mean I can't use this host ever again?

You can still sign up for a new account, we just can't retrieve anything that was on the old account.
 
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